Asus Rog G20 Running Slow Fan Loud and Heating Up How to Fix Easy
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06-12-201703:27 AM #1
ROG Member Array
ASUS ROG G20CI fans issue
Hi guys,
I just got a G20ci (Nvidia 1070) recently. Sometimes the fan spins, sometime they don't . I have attached 3 screenshots. I am not sure is it :
1: qfan control/bios issue? I have installed the latest one.
2: fans issue? but i think not...fan is very simple object, either it spins or it doesn't
3: mother board issue?
4: intel i7-7700 issue? mine is not 7700k.I read through some of the thread, saw 1 or 2 persons also have this issue?
cpu fan not spinning i cannot accept.
But problem will go away if i reboot.
Thanks in advance.
Last edited by Announcement; 06-12-2017 at 03:29 AM.
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06-13-201705:17 AM #2
ROG Member Array
Unfortunately, yes. This is an issue which can't be solved. I have sent my G20CI twice to Asus repairshop and they have replaced the fans and mobo but problem still remains. If i put the computer to sleep or reboot, both fans will work. But I have never seen the CPU fan go 0rpm though.
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06-13-201710:22 AM #3
ROG Member Array
i escalated to support and here's what they replied :
"Thank you for contacting ASUS Mail Support.
My name is XXXXXXX and it is my pleasure to assist you with your enquiry.
We are glad to have the opportunity to review your concern and provide feedback.
Regarding your concerns, kindly be informed that the chassis and CPU fan of the Desktop would start spinning when the temperature of the Desktop reaches a certain level. Please monitor whether your Desktop's internal fans would spin when the desktop is hot (for example from playing games). We would require this information in order to assist you effectively.
If you have any further questions, comments, or concerns please do not hesitate to let us know. We will be more than happy to assist you.
Thank you and have a nice day!
Best regards,
"
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06-13-201707:06 PM #4
ROG Member Array
The troubleshooting done by the service center was to check if the fans were spinning allthough the AEGIS was showing 0 rpm and both fans were spinning. You can't possibly check that without voiding you warranty.
I don't know about your CPU but mine can sometimes bump up to 100C and hoover around 95 when playing intense fps games. I guess I got a bad chip or bad TIM between chipset and IHS....
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06-13-201711:04 PM #5
ROG Member Array
I have bad stuttering and frame drops in every game on this computer, Also textures are flickering.. Any help?
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06-14-201704:08 AM #6
ROG Member Array
1: if fan spins but Windows showing 0 rpm, then i think it is temperature sensors on the MB, these are controlled by bios. not sure is it bad chips or buggy bios. You are right about opening the chassis, i so wanted to do that to see if my fan actually spins but that would void the warranty.
Originally Posted by a0R86 
The troubleshooting done by the service center was to check if the fans were spinning although the AEGIS was showing 0 rpm and both fans were spinning. You can't possibly check that without voiding you warranty.
I don't know about your CPU but mine can sometimes bump up to 100C and hoover around 95 when playing intense fps games. I guess I got a bad chip or bad TIM between chipset and IHS....
2: mine didn't reach that high . I played Dishorned 2 and you know this game, it is the most graphic demanding game out there. I played at ultra setting but cpu temp is below 80. But GPU temp will be high. hence i use evga precision to control the gpu fan. the aegis won't contol GPU fan if you haven't notice.
3: The support want me to contact them again if my G20ci get very hot and fans still not spinning. there's nothing i could do now but to observe. I am using open hardwaremonitor to do it, which is a very nice gadget, i dont have to open Aegis at all time.
Last edited by Announcement; 06-14-2017 at 10:08 AM.
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06-14-201704:10 AM #7
ROG Member Array
are you running Nvidia 1070 ? are you using latest driver from Nvidia? or probably a bad card. log a case. Originally Posted by Mortex I have bad stuttering and frame drops in every game on this computer, Also textures are flickering.. Any help?
Last edited by Announcement; 06-14-2017 at 04:40 AM.
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06-14-201707:53 AM #8
ROG Member Array
Download RealTemp and log your maximum GPU temp. If the issues remains allthough the temps are good, there is something wrong with the card... Originally Posted by Mortex I have bad stuttering and frame drops in every game on this computer, Also textures are flickering.. Any help?
You could also check if the 2 powerbricks are connected properly.
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07-04-201708:02 AM #9
ROG Member Array
This is not norm. temperature 94 degree Celsius, CPU rpm 0
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07-10-201701:45 PM #10
ROG Guru: White Belt Array spartan_hoplite PC Specs
spartan_hoplite PC Specs Laptop (Model) ROG G21CX Huracan Motherboard Z390 ROG G21CX Processor Intel Core i9 9900k Memory (part number) 32gb DDR4 Graphics Card #1 ASUS RTX 2080 Turbo Monitor ROG PG27vQ Storage #1 Samsung NvMe 960 500gb + 4 Tb Samsung SSD Storage #2 Seagate 8 tb Hard Disk Drive Case ROG G21CX Keyboard ASUS ROG Claymore Mouse ASUS ROG Pugio OS Windows 10 Pro
Update your G20ci bios to ver 1202 it should fix the fan problem.
Source: https://rog.asus.com/forum/showthread.php?93899-ASUS-ROG-G20CI-fans-issue
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